+65 6957 8500

FAQ - AULORA

AULORA

How to properly wear AULORA PANTS with Kodenshi®?

Female
Male

The pants are too tight, is it okay?

This situation is perfectly normal. AULORA PANTS are highly stretchable, hence it is its nature to grasp your body firmly. However, this scenario won’t last forever, after a few uses you feel much more comfortable and at ease.

My size is out of stock, will it be okay if I take a size smaller/bigger?

You may take one size bigger to match your own comfortability. Although the pants might look similar but it serves different purpose according to the size and body shape. If you happen to get a smaller size than your body, the functions of the pants might not work properly and this will beat the whole purpose of wearing it.

For a better fit, you may also refer to the measuring chart below;

Is it safe to wash in the washing machine?

Due to the nature of the Kodenshi® material, machine wash is not recommended at all. Only hand wash with cold water and hang it to dry, do not spin or squeeze the pants as this will affect the shape.

Does it come with a warranty? If yes, how long?

No, all of our AULORA PANTS with Kodenshi® does not comes with any warranty.

However, if upon purchase the item(s) appear to be faulty you may bring it back within 14 days for a product exchange. However, be sure that the product is in mint/original condition and bring along your transaction receipt

Terms and condition apply.

After few uses, will it expand and get out of shape?

Yes and no. Yes, it will expand slightly but it won’t get out of its shape. If you use it on a daily basis, we suggest you to hand wash and hang dry daily so that once the garment is dry it can retain its shape

I’m pregnant, can I wear it?

No, pregnant ladies are not advisable to wear AULORA PANTS with Kodenshi®. Nonetheless, you may wear it during confinement after delivery to reshape your body but you may wish to talk to your healthcare practitioner.

Can I use it for extreme sports (i.e: snowboarding, rock climbing, trail running and etc…)?

Yes, AULORA PANTS with Kodenshi® is suitable for all types of sports. You may either wear it on its own or as an inner during the activity.

What are the benefits of Far Infrared Rays?

Our sun emits few types of rays and one of the safest and healthy for our body is the Far Infrared Rays (FIR) which is known to have plenty of good health benefits such as to gently soothe, stimulate, and detox the body. The Kodenshi® material contains tiny ceramic particles and, in that particles, there are FIR energy and when this material come in contact with the skin the wearer can immediately feel the warmth and comfort.

Which part of the body can apply gua sha?

Generally, gua sha can be performed on a person’s arms, legs, neck, back, and buttocks. It can be used on the face as well with a gentle version of it.

Do I need to shower before performing the gua sha therapy?

It does not make any difference whether you have your shower before or after the therapy. However, we recommend you to not shower for at least 30 minutes after the therapy to allow the essence of Aulora Oil to be fully absorbed into your skin.

Why the Aulora Board is made of buffalo horn instead of other materials such as plastic?

When the gua sha tool is made of horn, it will not cause static electricity because it is not conductive as the plastic. Second, it helps to stimulate your skin’s capillaries, increase the blood circulation and metabolism.

Plus, in the context of Chinese herbal medicine, buffalo horn has a cold property and an acrid, salty flavour. Acridity is mainly used to disperse and promote the circulation of qi and blood; the salty flavour is to soften hardness and relax stiffness; the coldness helps to clear heat and remove toxin from the body. Thus, when the gua sha tool is made from buffalo horn, it can promote blood circulation by dispersing qi, clearing heat and removing toxins.

How to store the Aulora Oil and Board?

You may store both items in a cool and dry place, away from heat and direct sunlight. For the Aulora Board, you have to wipe off the remaining oil on the board after using and shall not wash or soak it in water.

Does gua sha have side effects?

Gua Sha is a form of therapy that offers you various health benefits. It is safe for everyone. However, it is recommended that individuals who have just had any surgery in the last six weeks should avoid this therapy.

If I’m pregnant, can I perform gua sha?

We do not recommend the pregnant women to perform gua sha on their body, even if it is performed on the parts of the body other than the abdominal part.

If I have some medical history, can I perform gua sha?

If you have chronic or serious health diseases or problems, we advise you to seek consultation with your doctor before performing gua sha on your body.

Why does my skin appearance change after performing gua sha?

The red or black dots appeared on your skin after performing gua sha are the result of detoxification as you have scraped the “sha” (toxin) out from your body. Plus, the rubbing and scraping of your skin might cause the capillaries near the surface of your skin to burst. However, this is a common effect of gua sha and the bruising usually disappears within a few days.