IBO Frequently Asked Questions

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• Bonuses will be issued and credited into either IBO’s Bank Account registered with BE, IBO BE e-Wallet (hereinafter referred to as “eWallet”), or MPay account only.
• If the bank account or MPay detail provided is incorrect, the bonus will be credited to the IBO’s BE eWallet account.
• If you have a MPay Card and wish to receive bonus in your MPay wallet account, please provide the following information in BE4U / BOS accurately:
  
  1. MPay Registered Mobile Number.
  2. MPay Registered NRIC / Identity Number / Passport Number.
  3. MPay MasterCard Prepaid Card Number.
  4. MPay MasterCard Prepaid Card Expiry Date.

You may check your updated monthly bonus detail by logging into our system, select [Bonus] and [Bonus Statement] to view your monthly bonus record.

It may be different due to Bank Transfer Admin Charge or deduction of Withholding Tax of 10% or 2%.

Year End Bonus will be paid in January of the following year.

For income earned in Year 2020 and before, you may sum up your Yearly Income Statement and Yearly PRV Statement to obtain the full income earned from BE. For income earned in Year 2021 onwards, you may obtain it directly from the Yearly Income Statement as the two statements have been merged.

For Malaysia IBO:
What is CP58?
Malaysia Income Tax Act 1967 Section 83A(1) states that companies have the responsibility to issue and prepare form CP58 for any type of monetary incentive or non-monetary incentive payment to their agents, distributors or dealers.

For Singapore IBO:
The company files your annual income to the Inland Revenue Authority of Singapore annually by March of the following year.

For Hong Kong IBO:
What is IR56M?
IR56M is known as Notification of Remuneration Paid to Persons Other Than Employees for tax filing purposes for Hong Kong residents.

For Indonesia IBO:
Withholding tax is paid and filed to the tax authority on a monthly basis based on the tiered tax bracket of your accumulated income. The Bukti Pemotongan Pajak is made available for you to view under Bonus – Withholding Tax Statement.

There are usually 2 reasons:

• Bonus amount is less than RM50/SGD20/BND50/HKD100/IDR200,000;

• The bank / MPAY (if any) information given is incomplete or inaccurate.

Your bank account’s name, identity card/passport number, or other bank account information must be the same information registered with BE.

Malaysia IBO may choose to top up via bank transfer or online banking (FPX) transfer while Singapore, Brunei, Hong Kong, and Indonesia IBO can only top-up via bank transfer.

a) For Online Banking Transfer (FPX), kindly follow the steps below:

1. Login to BE4U/BOS
2. Click on [eWallet] and click [eWallet Top up]
3. Key in your IBO ID and click [Next]
4. Select [FPX]
5. Enter amount (number only, without the currency code)
6. Enter remark
7. Click [Submit]
8. Select your preferred bank and click [Proceed]. The system will divert to the bank’s system to complete the process

You will be able to see the amount in your eWallet immediately after completing the process.

b) For Bank Transfer, kindly follow the steps below:
(Please make sure you have bank in the desired top-up amount into BE bank account)

1. Login to BE4U/BOS
2. Click on [eWallet] and click [eWallet Top Up]
3. Key in your IBO ID and click [Next]
4. Select [Bank]
5. Click [Upload File] in the Upload box
6. Select [Camera], [File] or [Gallery] to submit your bank in slip.
7. Enter amount (number only, without the currency code) & remark
8. Click [Submit]
9. A summary page will pop up for your confirmation. Click [YES] to proceed.

You will be able to see the amount in your eWallet within 1 to 3 working days after completing the process.
The bank account numbers are:

For Malaysia IBO:
BE International Marketing Sdn Bhd
CIMB 8603042278

For Singapore IBO:
BE International Marketing Pte. Ltd.
OCBC:712283464001

For Brunei IBO:
BE International Marketing (B) Sdn Bhd
Baiduri bank: 0200110470153

For Hong Kong IBO:
BE International Marketing (HK) Pte Limited
DBS BANK 000916011
DBS Bank Code: 016
Branch Code: 478
SWIFT Code: DHBKHKHH
Address: 11th Floor, The Center, 99 Queen’s Road Central,
Central, Hong Kong.
FPS ID: 160731584

For Indonesia IBO:
PT BEI INTERNATIONAL MARKETING
Bank Mandiri – 1650001818443

Kindly follow steps as below:

1.  Login to BE4U/BOS
2. Click on [eWallet withdrawal] and choose [Wallet Type]
3. Enter the point request for withdrawal
4. Enter your e-Pin
5. Click [Next]

Withdrawal from eWallet will take up to 3 working days to process and is subject to an administrative/processing fee of RM10 / SGD10 / BND10 / HKD20 / IDR100,000 respectively per transaction.

For transfer from your eWallet to your bank account, if there is any rejection by the bank, you may refer to the reason for rejection in the “REMARKS” column in your Wallet Withdrawal Listing.

For transfer from eWallet to your MPay account, there is no minimum balance transfer requirement. However, the balance amount in the eWallet must be sufficient including the processing fee to proceed with the withdrawal request. The maximum transfer amount is RM10,000.

Yes. You may update your bank details (such as bank name, account number and account holder name) in the system for the first time only. IBOs are required to submit CSS to proceed with subsequent changes by providing a copy of their passbook or bank statement that indicates their full name, bank logo & bank account number.

Kindly login to the BE4U application or our BOS website (https://be4u.beintl.com/ibo/) and click on [eWallet View Transaction Details].

You are required to cancel the transaction and the deducted amount will be refunded to your eWallet account within 24 hours.